1) Close/Stop all connections on Dell Mobile Broadband Card Utility (connection attempts, activation attempts, etc.) 2) Close Dell Mobile Broadband Card Utility 3) Locate the DELL_WIRELESS-5730-VZW-MOBIL_A00_R239700.exe utility 4) Double-click on DELL_WIRELESS-5730-VZW-MOBIL_A00_R239700.exe to run the update. 5) Click on Run 6) Click on Next to perform the update 7) Agree to the License Agreement and click Next 8) Upon successful completion of device upgrade, click Finish Please do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games. Note: Try to set a system restore point before installing a device driver. It will help you restore system if installed driver not complete.